30-Day Money Back Guarantee

If you aren't 100% satisfied with our products, just reach out to us over email at info@dualitysounds.com within 30 days of your purchase, we'll return the full amount.

Keep in mind receiving a refund will revoke your license for our samples & presets permanently.

Unfortunately, we cannot accept returns on sale items or gift cards.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 7 business days.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.